Refund policy

We only accept returns on items that are faulty or not as described within 14 days on receipt.

Note: Custom garments are not eligible for return or exchange as this is a bespoke to you. This includes altered lengths to our standard regular length. 

To be eligible for a return, your item must be in the same, pristine condition that you received it, unworn or unused, with tags, and in its original packaging. We will not accept items that have been marked due to trying them on.

To start an exchange, you can contact us at hello@milliejane.uk

(PLEASE NOTE THAT ALL QUOTED MANUFACTURING TIMELINES ARE FOR GUIDANCE ONLY. DUE TO THE COMPLEX NATURE OF GARMENT MANUFACTURING, OCCASIONAL MINOR DELAYS MAY ARISE, AND  ARE NOT IN BREACH OF THE CONTRACT BETWEEN MILLIE JANE AND THE PURCHASER.)